Freight Tracking Software Features

Built for freight brokers and carriers. GPS updates every 20 seconds, ELD integrations, risk indicators, automated customer updates - all in one platform.

LIVE GPS TRACKING

Location updates
every 20 seconds.

While everyone else updates every 15 minutes, Load Market Tracking refreshes location every 20 seconds - giving you 45× more data points per trip. For expedited freight, that's the difference between knowing and guessing.

Real-time GPS position

Precise location - not delayed or approximated

Traffic-based ETA

Accurate arrival times, continuously updated

Current speed

Know instantly if the driver is moving or delayed

Smart arrival alerts

Get notified before delays become a problem

Wait time monitoring

Track detention time automatically

Load status

Always know if it’s picked up, in transit, or delivered

Check Calls Cut
94%
↑ vs industry avg
Fleet · Live
15 on time 2 delayed
LIVE
Lake Michigan Chicago, IL Gary, IN Dock 3
14
min ETA
11
mi left
47
mph
+
3 mi
#SHP-4821
Chicago → Gary
Driver: John Smith
On Time
Speed
47
mph
ETA
14
minutes
✓ Departed origin
07:42 AM · Chicago, IL
En route to pickup
ETA 14 min
Pickup — Gary, IN
Dock 3 · Waiting
Driver Chat● Online
Confirm pickup address received?
07:45
Yes, heading there now 👍
07:46
Customer updated automatically
Truck #4821 on site · Gary, IN · 08:14 AM
REF# LM-48291
J. Martinez
Monitoring
LIVE
Risk score
Low
Driver
J. Martinez
Phone
+1 (312) 555-0147
Location
Albuquerque, NM
Running security checks…
VPN / location masking
Device integrity check
IP address origin
Phone number type
Multiple device logins
Location spoof / emulator

Smartphone tracking only. Risk indicators are not available for ELD-based tracking.

LIVE GPS TRACKING - PRO feature

Spot potential fraud before
it becomes a problem.

Double-brokering and cargo theft are rising. Load Market surfaces real-time risk signals based on driver behavior helping you spot potential issues early and take action.

Emulator / GPS spoofing

Flags potential use of emulator software affecting location data

VPN / location masking

Surfaces possible location inconsistencies (VPN or proxy use)

VoIP phone numbers

Highlights use of virtual phone numbers

IP address outside North Americal alerts

Flags access from unexpected geographic locations

Multiple device logins

Indicates simultaneous access from multiple devices

Rooted or jailbroken device

Flags devices with modified security settings

* Available on smartphone tracking only. Included in all Pro plans.

AUTOMATED UPDATES

Keep customers informed.
Without lifting a finger.

Stop sending manual update emails. Set your interval  and Load Market Tracking sends branded location updates automatically, from pickup to delivery.

Scheduled email updates

Updates sent automatically - no follow-ups needed

Live tracking link

share a tracking link with your customers

Branded experience - PRO feature

your logo, description, and contact info on every email and tracking link

Live ETA on shared link

real-time traffic ETA visible to customers on the tracking link

Pickup and delivery confirmations

Automatic alerts when loads arrive or depart

Tracking request
created
Update sent
to customer
Customer
sees it
REF# LM-48291
Chicago → Los Angeles
J. Martinez · Smartphone
Active
Email Update
Auto-sent on
your schedule
Live Tracking Link
Share once · live
map for anyone
📧
Email received
Customer sees location, speed & ETA. No login required.
JM
J. Martinez
REF# LM-48291 · Chicago → Los Angeles
Driver Chat
Online
Type a message…

DRIVER CHAT - AI Powered

Talk to any driver.
In any language.

Real-time messaging built directly into the tracking platform. Give instructions, resolve issues, or confirm pickup details - without phone calls. AI translation bridges the language gap instantly.

Instant AI translation

Messages translated automatically

Voice-to-text for drivers

No typing - drivers can just speak

File and image sharing

Send BOLs,PODs, photos, and documents instantly

Mobile-optimized interface

Built for drivers on the road

Full chat history

Every message saved per load

TMS INTEGRATIONS

Connect your TMS.
No more manual entry.

Our REST API integrates directly with your Transportation Management System. Tracking requests are created automatically, location data flows back in real time, and your team never has to manually enter shipment details again.

Automatic tracking creation

Tracking requests sent automatically from your TMS

Real-time data sync

Location, ETA, and status updates sync back automatically

Instant event notifications

Get notified on arrivals, delays, and status changes

No manual data entry

Shipment details flow automatically between systems

TMS Integration
Real-time sync · No manual entry
Waiting for load
LIVE
Your TMS
Source
Load Market
Tracking
Waiting for new load…

ANY DEVICE

Track from anywhere.
No install required.

Load Market runs in any browser. Open it on your computer, tablet, or phone. No apps, no installations, no IT setup required.

Works in any browser

Chrome, Safari, Firefox, Edge. Any device, any OS

Mobile-optimized interface

Built for phones, not just scaled-down desktop

Unlimited sub-users

every dispatcher, agent, and team member gets their own login at no extra cost

REPORTS & HISTORY

Every load.
Full history. No gaps.

Every tracking request is logged with a complete timeline — location history, chat messages, arrival times, and duration. Use reports to resolve disputes, measure performance, and optimize your operations over time.

Complete tracking history

Full location timeline for every load

Per-load performance data

pickup time, delivery time, wait time, total duration

Exportable reports

Download data for billing, audits, or customer reporting

Dispute resolution

Timestamped location data to verify exactly where and when

GET STARTED TODAY

Stop chasing
your
loads.

Join 500+ brokers and carriers using Load Market for real-time visibility on every load.
Setup in under 30 minutes.

No credit card required  ·  Cancel anytime