Tutorials

When you open a tracking request, you’ll see the driver’s current location on the map.
On the right side, in the Tracking Details panel, click the green Share Tracking Link button.
The link will be copied automatically - simply paste it into an email, chat, or message to share with your customers.
Your customers can click the link to view the driver’s real-time location.
The link stays active for as long as the tracking request is active.

Take your customer experience to the next level with PRO Subscription Plan features.
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Add your company logo, contact info, and service details to the tracking page to create your own branded tracking portal.

Your customers will also see real-time ETA updates for each stop - providing a more professional and transparent experience every time.

Detect carriers trying to fake their location using GPS emulators or modified (jailbroken) devices. The protection system automatically identifies when a driver’s phone has been tampered with or is running emulator software - preventing false location data, ensuring tracking accuracy, and keeping shipment visibility fully reliable.

Our system automatically detects when a driver’s device is connected through a VPN, proxy, or other IP masking tools.
While VPN usage alone doesn’t always mean the location is inaccurate, it serves as an additional verification signal.
Combined with other fraud-prevention layers, it enhances data integrity and gives you full confidence in every location update.

Detect location updates originating from IP addresses outside North America and instantly receive alerts if any signal comes from outside the approved region.

Detects when multiple devices are connected to the same driver account.Although each login requires a one-time six-digit verification code, this situation can only occur if the driver shares the code with someone else or uses multiple devices for the same account.

If any of the four security checks (Safe Device, VPN, Verified IP, or Multi-usage) are triggered, your tracking request will be flagged with a red triangle, as shown in the image.
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This alert helps you instantly recognize potential security risks as soon as tracking begins.Each alert serves as an early warning that the driver’s device, connection, or location data may not meet standard verification criteria.
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By reviewing these alerts, brokers can quickly assess whether a tracking session is trustworthy and decide whether to proceed with the shipment or request additional verification.

A VoIP (Voice over Internet Protocol) number works through the internet rather than a traditional mobile network. While convenient, it isn’t tied to a physical device or SIM card, which makes it easier to hide identity, share access, or send misleading location data.
‍VoIP numbers are also more vulnerable to manipulation and security risks, since they can be used with VPNs, proxies, or GPS spoofing tools.
That’s why identifying whether a driver uses a mobile or VoIP number is essential for accurate, trustworthy tracking and safer load bookings.

This verification runs automatically as soon as the driver’s phone number is entered - before the tracking request is even sent.
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‍While using a VoIP number doesn’t necessarily mean the driver’s location is inaccurate, such numbers are generally more susceptible to manipulation as they rely on third-party apps rather than standard mobile networks.